Free shipping on orders $35+ | Instant digital downloads after checkout
Know how your order arrives before checkout.
Most products are instant digital downloads. Physical products and monthly box items require shipping details when they are enabled in the shop.
Shipping policy and delivery notes.
Shipping Policy
Processing time
Orders are processed within 1–3 business days (excluding weekends and holidays). During launches, sales, or high-volume periods, processing may take longer.
Digital Products
Digital downloads are delivered immediately after purchase via the order confirmation email and/or My Account → Downloads.
If you don’t see your download, check spam/junk first, then contact us.
Physical Products
Shipping times vary by location and carrier. Typical delivery estimates (after processing):
- U.S.: 3–7 business days
- International: 7–21 business days (varies widely)
Shipping Rates
Shipping costs are calculated at checkout based on destination and order weight/size.
Tracking
If tracking is available, you’ll receive a tracking number once your order ships.
Address Accuracy
You’re responsible for entering the correct shipping address. If a package is returned due to an incorrect/undeliverable address, you may be responsible for reshipping costs.
Lost or Delayed Packages
Carrier delays happen. If your tracking hasn’t updated for 7+ days, contact us and we’ll help you file a claim or figure out next steps.
Contact
Email: hello@phase2.sskreatesco.com